Mr Lee has been a client since 2009, having been unimpressed with the advice he had received from his previous adviser.

His fund choice was unimaginative and performing poorly, so I spent a good deal of time discussing and understanding the client’s attitude to risk. We then changed funds within the existing contract to greatly diversify the portfolio, resulting in much-improved returns.

Later, taking some of the growth to ease financial difficulties, we rearranged the provider to a more flexible and diverse portfolio which is growing very well in anticipation of the client’s retirement in 2027.